Services
Graphic Recording
Turning live conversations into visual stories
Also known as live scribing, graphic facilitation, visual minutes, or visual note-taking.
Graphic recording is a live, hand-drawn visual summary of a talk, meeting or event, created in real time as it happens and used afterwards as a record, a communication tool, or both.
Graphic recording is a live, hand-drawn picture of a talk, meeting or event, drawn as it happens.
People watch their conversation take shape on the wall, and afterwards you have a record you can keep using, in reports and presentations or simply up on the wall. At the end of the day, I can also walk the room through the drawing, so everyone leaves with the whole story.
As people talk, I’m listening for the ideas and how they connect, and drawing them as words, pictures and structure on a large board [up to 3 metres wide].
The picture builds throughout the day, so people see their discussion take shape, and by the end there’s one clear visual of what was said and how it fits together.
Caroline has a rare talent to digest, distil and clearly articulate through drawing, complicated ideas so that they become easily comprehendible to a wider audience. She listens intently, jotting notes, asking questions, and then the transformations of the canvas begin and the magic is woven.
Dr Sarah Coulthard, School of Natural and Environmental Sciences, Newcastle University
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An engaging process throughout your event
that creates a memorable record of key learnings and next steps
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A picture people see themselves in
that helps them to understand where they fit in
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A lasting asset
the original artwork, plus a high-resolution file for reports, communications and presentations
Caroline… created a masterpiece that summarised our three days better than we could have expected. The document now takes pride of place in our building in Manchester.
Steve Sherburn, Associate Sales Director, Endress+Hauser Group
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I spent two decades in communications, across finance, technology and media, before more than a decade as a visual storyteller. I’ve worked with corporate, public sector and NGO clients across the UK and Europe, on everything from healthcare to conservation.
I’m endlessly curious about how organisations work, so I pick up a new sector’s structure, language and challenges fast.
In the room, I’m listening for the ideas while scanning for structure and connections, so I can show how each insight fits the bigger picture. I’m making constant decisions about flow and space, and about what belongs on the wall. Some things need saying in the room, but don’t need to stay on the wall for the next year. I make sure people feel heard, and keep an eye on how the picture will read in a few months’ time.
This is how my brain works. And it’s what makes the picture work.
Caroline's ability to see through the noise to the key messages from the summit was remarkable.
Lucia Knight, Joy at Work Summit
Before
It starts with a conversation about your aims, who’s in the room, and what you want people to take away. I can guide you through the process or follow your lead. If it helps, I can also draw simple visuals ahead of time to introduce your themes in pre-event comms.
On the day
I draw live, building a large-format picture as the event unfolds, and can finish with a visual recap.
Afterwards
I add any final touches, arrange a specialist scan, and send you a high-resolution digital file along with the original artwork. Many clients use it for months afterwards in reports, presentations and campaigns.
The drawings have developed a life of their own and continue their work far beyond the end of the workshop.
Dr Sarah Coulthard, Newcastle University
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At the end of an event, I often give a short verbal walkthrough of the drawing.
It helps the room take in what’s happened, see the shape of the day, and understand how to use the visual from here. It pulls everything together and leaves people knowing what to do next.
It’s often the part people remember, and value, most. Clients who’ve experienced it tend to ask for it every time.
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What sets Caroline apart is her rare ability to not only capture complex discussions visually, but to transform them into a complete, coherent story, which she then shares verbally at the end of the event. This is an exceptional skill and a fantastic way to reinforce key messages and bring the entire conference story together.
Natalie Stephens, Campaigns & Engagement Manager, Gloucestershire Constabulary
Graphic recording brings value throughout the process, not just on the day.
Before the event
I ask focused questions that help organisers clarify what matters, how the day fits together, and how ideas will be shared. I can also create simple visuals ahead of time to introduce themes or build engagement in pre-event comms.
During the event
The drawings deepen engagement. People hear the ideas, then see them, distilled and visualised. They also create connection. People see themselves reflected in moments that capture the purpose and spirit of the day. It helps them feel seen, heard and valued.
After the event
This is often where the visuals do their most powerful work. Many clients reuse the image in reports, presentations and campaigns.
These drawings stay with people. They hold a shared experience as well as the content.
The drawings have developed a life of their own and continue their work far beyond the end of the workshop.
Dr Sarah Coulthard, School of Natural and Environmental Sciences, Newcastle University
